Cancellation Policy

CANCELLATION POLICY:
Effective January 18, 2024: ALL CANCELLATIONS MUST BE IN WRITING and can be sent via US mail or Email. It is the renter’s responsibility to check with our office to ensure we have received your notice to cancel a reservation. All cancellations entitled to a refund will be charged a $50 cancellation fee. Bookings cancelled 30 days before the start of the stay will receive a refund of the amount on deposit less the cancellation service fee. Bookings cancelled 29 – 0 days before the arrival date are not eligible for a refund. Refunds will be issued in the form of a check to the mailing address on the reservation. The $20 reservation processing fee is nonrefundable. Since all properties are individually owned, requesting a change from one cottage to another is considered the same as a cancellation.